Frequently Asked Questions
Everything you need to know about your SHEEPDOG tech experience.
What kind of warranty comes with SHEEPDOG electronics?
All SHEEPDOG hardware includes a comprehensive 12-month limited warranty that covers manufacturing defects and hardware failures under normal use conditions.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for those who need their gear faster.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.
Are SHEEPDOG products compatible with both iOS and Android?
Yes, our universal connectivity suite ensures that our wireless peripherals and smart devices sync seamlessly across all major operating systems.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days.
How can I track the status of my order?
Once your order ships, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.